About Us

At the 11th HR Clinic, we provide specialised psychology services for individuals facing psychological distress, pain, injury, and major life transitions. Whether you're navigating physical recovery, trauma, burnout, or change, our mission is to support you in reclaiming your function, wellbeing, and sense of purpose.


Why "11th HR"?


The name “11th HR” is inspired by the phrase “the 11th hour”, a term often used to describe critical, last-minute turning points. Many of our clients come to us after trying multiple treatments, feeling like they’re out of time or out of options. At the 11th HR clinic, we believe healing is possible even when it looks like all is lost. We exist to provide expert, compassionate, and coordinated care when it matters most, whether you're just beginning your journey or seeking help after many setbacks.


Who we help


We support people experiencing:

  • Persistent or complex pain conditions
  • Musculoskeletal injury and delayed physical recovery
  • Psychological distress related to injury, trauma, or work-related events
  • Workplace incidents, including bullying, harassment, or occupational stress
  • Life changes such as surgery, career disruption, relationship breakdown or burnout
  • Developmental transitions, including:
  • School to work and university adjustment
  • Return to work after illness or injury
  • Mid-career reinvention
  • Retirement preparation and adjustment


Whether you're facing chronic pain, a hostile work environment, or the stress of transition, we provide tailored support to move you forward.


Support Through Life’s Transitions


We recognise that physical and emotional wellbeing are deeply affected by life changes. Some of our usual clients are:

  • Young people transitioning into study, employment, or independence
  • Individuals returning to the workforce or exploring vocational change
  • Older adults navigating retirement, identity loss, or functional decline
  • Individuals impacted by conflict or interpersonal difficulties in school, university, or the workplace


Our team provides psychological support, coaching, and functional rehabilitation to help individuals manage these changes with confidence.


Our Approach: the Bio Psycho Social model


We use a biopsychosocial model that recognises pain, recovery, and wellbeing as multidimensional. Our assessments and interventions consider:

  • Biological: injury, fatigue, nervous system function
  • Psychological: trauma, mood, beliefs, and behaviour
  • Social: work, roles, identity, family, and life stage


This integrated framework helps us treat the whole person, not just the symptoms.


Our Values

  • Integrity: We’re transparent, ethical, and evidence-based
  • Empowerment: We equip people to take charge of their recovery
  • Compassion: We listen deeply and act with care
  • Collaboration: We work as a team, across disciplines and systems
  • Innovation: We apply the latest research in psychology, human resources and recovery science


Founded by Dr Candice Quinn


The 11th HR clinic was founded by Dr Candice Quinn, a registered psychologist and workplace coach with extensive experience in trauma-informed care, organisational wellbeing, and human recovery. Dr Quinn established the clinic to respond to the needs of individuals and organisations facing critical, high-stakes challenges where traditional mental health services often fall short.


With over 20 years of experience supporting people recovering from trauma or injury, as well as leaders managing burnout and high-pressure situations, she brings a unique blend of clinical and organisational psychology expertise. She also specialises in change management and organisational culture reviews to help individuals and workplaces adapt and thrive through transformation.


The 11th HR clinic provides thoughtful, responsive care at the moments people need it most: when life, identity, or health are changing. The practice integrates therapy, coaching, and recovery science to support sustainable wellbeing through challenge.

Who We Work With


We partner with:

  • Individuals seeking self-directed support
  • General practitioners and medical specialists
  • Employers, insurers, and case managers
  • Legal professionals in injury-related matters
  • Schools, universities, and retirement planning services


Our services are flexible, with in-person care and telehealth options available throughout Australia.


Where to Find Us


Our head office is based in Brisbane with appointments available both in person and via telehealth across the country. We are currently available for in-person appointments at multiple locations in QLD and NSW. For more information visit our locations page.


Get in Touch


Whether you’re recovering from injury, navigating psychological distress, or managing a major life change you don’t have to do it alone. We're here to support your next step forward. For more information about how we can help you can submit an enquiry online.